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Proper No. Twelve
PROPER NO. TWELVE IRISH WHISKEY
This Product is offered and supplied by Drinks Network Australia Pty Ltd. Liquor Licence # LIQP770017527. Please note, this product cannot be delivered to Dry Zones. Drinks Network Australia Pty Ltd, supports the Responsible Service of Alcohol. Under the Liquor Act 2007, it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
Proper No. Twelve
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STANDARD DELIVERY Usually delivered within 4 to 7 business days, can vary by destination.
EXPRESS POST Delivered within Sydney Metro area within 2 business days. Generally around 2-4 business days for delivery to most areas of Australia.
DHL This is direct courier delivery of your orders, starting at $50, but additional charges may apply. Additional cost is calculated after the order is placed.
Please contact us in advance for an estimate costs.
Shipping cost on application for international shoppers.
Returns and Refunds Policy
For products purchased from Drinks Network that may be faulty, damaged (excluding damage caused by misuse), wrongly described or require recall, we will cheerfully refund your money, exchange or, where possible, repair or replace the product.
For some high value products, Drinks Network reserves the right to have the product assessed for acceptable quality prior to discussing a suitable remedy with you.
For products that cannot be assessed via conference call, we will arrange for the product to be sent to the manufacturer (or relevant agent) for assessment. It may be more convenient for you to liaise with the Vendor directly (which may be more time efficient) and can be achieved via Chat on our site. You certainly have that option. Our WeCare Support Team is happy to provide you with their relevant contact details to assist you.
We will ask you for valid proof of purchase when returning a faulty product. We will require the email address that you utilised for your purchase transaction. Some examples of acceptable proof of purchase are your original receipt, tax invoice, a credit card statement clearly showing your purchase at Drinks Network’s or your Drinks Network account statement which can be found in the My Purchases section in your account.
To make a claim under our faulty returns policy, please contact:
Cancellation / Return / Exchange Policy
What we stand for?
If your purchase incurred a delivery fee, then we will also happily cover the cost of delivery for the return of a faulty product. We unfortunately do not provide refunds or returns for change of mind purchases.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.